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Please contact Nafissa Burani on 0116 2510999 at CLASP for more information.

Please contact Marietta Sharp at Headway Leicester on 0116 2739763 or email Marietta for more details.


Personalisation aims to put individuals before systems enabling them to take responsibility for themselves, and to give individuals choice and control over the services they use and how money is spent on their care.

Here are the basics of personalisation.
  1. What is Personalisation?
    • Personalisation is about independence and choice
    • It is about different ways of working and making support individual to the person with care needs
    • People will have real choice and control over the support they receive

  2. Some of this sounds like what we’ve heard before…
    • The aims of personalisation do overlap with past community care policies
    • The difference is the methods … the ways in which it will be achieved
    • In particular, the "choice and control" aspect is linked to Personal Budgets
    • Personal budgets use something called a Resource Allocation System (RAS)

  3. Personal Budgets and RAS 1
    • If people are to have more choice and control, they need to be clear about how much money they have available to spend on services
    • The amount someone is allocated is called their "Personal Budget‟
    • The Personal Budget is determined by how much people need for their care and support

  4. Personal Budgets and RAS 2
    • This is calculated by a Resource Allocation System (RAS), which includes a Self Assessment Questionnaire
    • The greater the level of need, the more RAS points someone will have
    • The points are converted into a resource allocation
    • It is then possible to tell someone how much money they will have to meet their social care needs

  5. Personal Budgets and RAS 3
    • People can choose how they want their Personal Budget managed:
      • as services arranged by Adult Social Care
      • in the form of cash payments, in order to have direct control of the support they receive. This is called a "Direct Payment"
      • a combination of the above

  6. What is a support plan?
    • An assessment identifies the needs of an individual and the outcomes they want to achieve
    • A support plan shows how a personal budget will be spent to do this
    • “What I want to do; who will help me do this, and how?”
    • The support plan can be written with help from family, social workers, brokers, etc.

  7. What is a Broker?
    • A support broker is someone who can help with managing a personal budget by giving advice about the services available
    • The broker can help arrange services, to the degree that people that need or choose that help
    • At the moment, brokers work for the council, but they could be people who work for other organisations
CLASP (The Carers Centre) is working with Leicester City Council to reach more carers to help them make an informed choice. There are two information sessions available:

Personalisation Part 1 – This session is an introduction to Personalisation and looks at the different processes of Personalisation

Personalisation Part 2 – This session looks in more detail at:
  • The Resource Allocation System (RAS)
  • Support Plans
  • Support Brokers

We have arranged for these information sessions to be delivered at Headway on Tuesday, 10 May 2011 and Tuesday, 24 May 2011.

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